# Freshdesk

Freshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences

Category: Sales & CRM. Connect from any Rakazo bot at https://rakazo.com/integrations/freshdesk/.

## Actions

- **Create Ticket**: Creates a new ticket in freshdesk.
- **Delete Ticket**: Deletes an existing ticket in freshdesk.
- **Get Tickets** (read-only): Retrieves a list of tickets from freshdesk.
- **List All Tickets** (read-only): Lists all tickets in freshdesk.
- **Reply to Ticket**: Replies to an existing ticket in freshdesk.
- **Update Ticket**: Updates an existing ticket in freshdesk.
- **View Ticket** (read-only): Views an existing ticket in freshdesk.