# Gleap

Gleap is an all-in-one customer feedback tool for apps and websites, enabling direct communication with users to build better software by discovering their everyday pain points.

Category: Communication. Connect from any Rakazo bot at https://rakazo.com/integrations/gleap/.

## Actions

- **Archive a Ticket**: Archive a ticket.
- **Create a Collection**: Create a help center collection.
- **Create a new chat message**: Create a new chat message.
- **Create a new team**: Create a new team.
- **Create a new ticket**: Create a new ticket.
- **Delete a User from a Project**: Remove a user from a project.
- **Get a Checklist**: Retrieve a specific engagement checklist by its ID.
- **Get a Collection**: Retrieve a help center collection by ID.
- **Get a ticket**: Retrieve a specific ticket by its ID.
- **Get all articles**: Retrieve all articles in a help center collection.
- **Get all chat messages**: Retrieve all chat messages.
- **Get All Collections**: Retrieve all help center collections.
- **Get All Invitations for a Project**: Retrieve all invitations for a project.
- **Get all sessions**: Retrieve all sessions for the current project.
- **Get All Teams**: Retrieve all teams.
- **Get All Tickets**: Retrieve all tickets.
- **Get All Users for a Project**: Retrieve all users for a project.
- **Get current user**: Retrieve the currently authenticated user's details.
- **Get Help Center Sources**: Retrieve available help center sources.
- **Get notification ticket**: Retrieve a notification ticket using its share token.
- **Get session checklists**: Retrieve checklists for a given session.
- **Identify or update user**: Identify or update user information.
- **Link a Ticket**: Link a ticket.
- **Search for Tickets**: Search for tickets.
- **Track events**: Track server-side customer events.
- **Unarchive a Ticket**: Unarchive a ticket.
- **Unlink a Ticket**: Unlink a ticket.
- **Update a User for a Project**: Update a user’s role in a project.
- **Update Chat Message**: Update a chat message.