# Helpdesk

HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently.

Category: Communication. Connect from any Rakazo bot at https://rakazo.com/integrations/helpdesk/.

## Actions

- **List Agents**: List agents.
- **List Canned Responses**: List canned responses.
- **List Contacts**: List contacts.
- **List Custom Fields**: List all custom fields defined in the account.
- **List Email Domains**: List email domains configured for the account.
- **List Licenses**: List all licenses for an account.
- **List Reply Addresses**: Retrieve reply addresses.
- **List Rules**: Retrieve a list of rules configured in the account.
- **List Subscriptions**: List subscriptions.
- **List Teams**: List all teams for the authenticated Helpdesk account.
- **List Tickets**: List tickets with cursor-based pagination.
- **List Trusted Emails**: Retrieve a list of trusted email addresses or domains.
- **List Views**: List agent views.
- **List Webhooks**: List all webhooks configured for events.
- **View Agent**: Retrieve details of a specific agent (v1).