# Plain

Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.

Category: Communication. Connect from any Rakazo bot at https://rakazo.com/integrations/plain/.

## Actions

- **Add Customer To Group**: Add a customer to one or more customer groups.
- **Create Customer**: Create a customer.
- **Create Customer Group**: Create a new customer group.
- **Create Thread**: Create a new thread.
- **Delete Customer**: Delete a customer from the system.
- **Delete User**: Delete a user from the system.
- **Fetch Company** (read-only): Fetch company details by id.
- **Fetch Issues** (read-only): Fetch external issue links for a customer.
- **Fetch Tier** (read-only): Fetch a tier by its id.
- **Get Customer By Email** (read-only): Fetch customer details by email.
- **Get Customer By ID** (read-only): Retrieve details of a specific customer by their unique id.
- **Get Customers** (read-only): Fetch a list of customers.
- **Get Thread By ID** (read-only): Fetch details of a specific thread using its unique identifier.
- **Get User By ID** (read-only): Fetch user by id.
- **List Customer Groups** (read-only): List all customer groups.
- **List Threads** (read-only): List all threads.
- **List Threads** (read-only): Retrieve a paginated list of threads.
- **List Tiers** (read-only): Retrieve a list of tiers with pagination.
- **Remove Customer From Group**: Remove a customer from one or more customer groups.
- **Send Message**: Send a new message within a thread.
- **Update Company**: Update an existing company's details.
- **Update Thread**: Update a thread's title.
- **Upsert Customer**: Upsert (create or update) a customer.