# Retently

Retently is a customer experience management platform that enables businesses to collect, analyze, and act on customer feedback through surveys and integrations.

Category: Productivity. Connect from any Rakazo bot at https://rakazo.com/integrations/retently/.

## Actions

- **Add Feedback Tags**: Add tags to feedback items by providing feedback ids and corresponding tags.
- **Add Feedback Topics**: Add topics to feedback items by providing feedback ids and corresponding topics.
- **Create or Update Customers**: Create new customers or update existing ones by providing their details, including email, name, company, tags, and properties.
- **Delete Customers**: Delete customers from the workspace by providing their unique ids.
- **Get Campaigns**: Retrieve a list of campaigns associated with the account.
- **Get Customer By ID**: Retrieve detailed information about a specific customer by their unique id.
- **Get Customers**: Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range.
- **Get Feedback**: Retrieve feedback received from customers.
- **Get Feedback by ID**: Retrieve detailed information about specific feedback by its unique id.
- **Get Latest Score**: Retrieve the latest nps score for the account.
- **Get Outbox**: Retrieve the outbox of surveys that are scheduled to be sent.
- **Get Reports**: Retrieve reports related to nps surveys, including scores and trends.
- **Get Templates**: Retrieve a list of survey templates available in the account.
- **Send Transactional Survey**: Send a transactional survey to customers.
- **Unsubscribe Customers**: Unsubscribe customers from receiving surveys by providing their email addresses.