Privacy
Last updated: August 14, 2026
This policy explains how Inbox Zero Inc. (“Inbox Zero,” “we,” or “us”) handles personal information when you use the Rakazo mobile app, a Rakazo service that we host, or rakazo.com. A third party that operates a self-hosted Rakazo deployment is responsible for its own privacy practices.
Information we collect
Depending on how you use Rakazo, we collect:
- Contact and account information, such as your name, email address, and authentication records.
- Content you provide to the service, including bot instructions, messages, tasks, memories, files, routines, and support communications.
- Connection information you choose to provide, such as encrypted credentials or tokens for model providers, connected applications, and browser sessions.
- Technical information needed to operate and secure the service, such as IP address, user agent, session records, device push token, timestamps, and diagnostic information.
How we use information
We use this information to:
- Provide, maintain, secure, and troubleshoot Rakazo.
- Authenticate you and synchronize your account across supported clients.
- Run the bots, routines, connections, and notifications you request.
- Respond to support requests and comply with legal obligations.
Service providers and AI processing
Rakazo sends information to services only as needed to perform the work you request. Depending on the deployment and integrations you select, those services may host infrastructure, run sandboxes, deliver push notifications, connect third-party apps, store data, or process prompts with an AI model. Information sent to a model or connected app is also governed by that provider’s terms and privacy policy. We do not sell personal information or use Rakazo content for third-party advertising.
Self-hosted deployments
The Rakazo mobile app can connect to a server that you or another organization operates. In that case, the server operator, not Inbox Zero, controls the information sent to that deployment. The app stores the selected server address and session token securely on your device.
Retention and deletion
We keep hosted account information and content while your account is active and as reasonably needed to provide the service. You can permanently delete your hosted account and associated personal Space data from the Account screen in the Rakazo app. We may retain limited information when required by law, to resolve disputes, or to enforce agreements. Information already sent to a third-party provider is subject to that provider’s retention practices.
Security and international transfers
We use reasonable technical and organizational safeguards designed to protect personal information. No system is completely secure. We and our service providers may process information in the United States and other countries, which may have different data-protection laws than your country.
Children
Rakazo is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information, or to object to certain processing. Contact us to make a request.
Contact us
Inbox Zero Inc.
131 Continental Dr, Suite 305
Newark, Delaware 19713, United States
hello@rakazo.com