Freshdesk

Freshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences

7 actionsAPI key

Connect Freshdesk

What your bot can do in Freshdesk

Looks up

  • Get TicketsRetrieves a list of tickets from freshdesk.
  • List All TicketsLists all tickets in freshdesk.
  • View TicketViews an existing ticket in freshdesk.

Takes action

  • Create TicketCreates a new ticket in freshdesk.
  • Delete TicketDeletes an existing ticket in freshdesk.
  • Reply to TicketReplies to an existing ticket in freshdesk.
  • Update TicketUpdates an existing ticket in freshdesk.

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