Freshdesk
Freshdesk provides customer support software with ticketing, knowledge base, and automation features for efficient helpdesk operations and better customer experiences
7 actionsAPI key
What your bot can do in Freshdesk
Looks up
- Get TicketsRetrieves a list of tickets from freshdesk.
- List All TicketsLists all tickets in freshdesk.
- View TicketViews an existing ticket in freshdesk.
Takes action
- Create TicketCreates a new ticket in freshdesk.
- Delete TicketDeletes an existing ticket in freshdesk.
- Reply to TicketReplies to an existing ticket in freshdesk.
- Update TicketUpdates an existing ticket in freshdesk.