Intercom
Intercom provides live chat, messaging, and customer engagement tools, enabling businesses to drive conversions, handle support, and personalize communication at scale
51 actionsSign in with Intercom
What your bot can do in Intercom
Looks up
- Get conversationRetrieves a specific conversation by id with all messages and details
- List conversationsLists conversations from intercom with filtering and pagination support
- Search conversationsSearches for conversations using query string with support for filtering and sorting
- Get a contactYou can fetch the details of a single contact.
- Identify an adminYou can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology).
- List all activity logsYou can get a log of activities by all admins in an app.
- List all adminsYou can fetch a list of admins for a given workspace.
- List all articlesYou can fetch a list of all articles by making a get request to https.
- List all collectionsYou can fetch a list of all collections by making a get request to https.
- List all companiesYou can list companies.
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- List all help centersYou can list all help centers by making a get request to https.
- List all notesYou can fetch a list of notes that are associated to a contact.
- List attached companies for contactYou can fetch a list of companies that are associated to a contact.
- List attached contactsYou can fetch a list of all contacts that belong to a company.
- List attached segments for companiesYou can fetch a list of all segments that belong to a company.
- List attached segments for contactYou can fetch a list of segments that are associated to a contact.
- List subscriptions for a contactYou can fetch a list of subscription types that are attached to a contact.
- List tags attached to a contactYou can fetch a list of all tags that are attached to a specific contact.
- Retrieve a collectionYou can fetch the details of a single collection by making a get request to https.
- Retrieve a company by idYou can fetch a single company.
- Retrieve a help centerYou can fetch the details of a single help center by making a get request to https.
- Retrieve an adminYou can retrieve the details of a single admin.
- Retrieve an articleYou can fetch the details of a single article by making a get request to https.
- Retrieve companiesYou can fetch a single company by passing in company id or name.
- Scroll over all companiesThe list all companies functionality does not work well for huge datasets, and can result in errors and performance problems when paging…
- Search for articlesYou can search for articles by making a get request to https.
Takes action
- Assign conversationAssigns a conversation to a specific admin or team in intercom
- Attach a contact to a companyYou can attach a company to a single contact.
- Close conversationCloses a conversation in intercom, marking it as resolved
- Create conversationCreates a new conversation in intercom
- Reopen conversationReopens a closed conversation in intercom
- Reply to conversationSends a reply to an existing conversation in intercom
- Add subscription to a contactYou can add a specific subscription to a contact.
- Add tag to a contactYou can tag a specific contact.
- Create a collectionYou can create a new collection by making a post request to https.
- Create a noteYou can add a note to a single contact.
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- Create an articleYou can create a new article by making a post request to https.
- Create or update a companyYou can create or update a company.
- Delete a collectionYou can delete a single collection by making a delete request to https.
- Delete a companyYou can delete a single company.
- Delete a contactYou can delete a single contact.
- Delete an articleYou can delete a single article by making a delete request to https.
- Detach a contact from a companyYou can detach a company from a single contact.
- Merge a lead and a userYou can merge a contact with a role of lead into a contact with a role of user.
- Remove subscription from a contactYou can remove a specific subscription from a contact.
- Remove tag from a contactYou can remove tag from a specific contact.
- Set an admin to awayYou can set an admin as away for the inbox.
- Update a collectionYou can update the details of a single collection by making a put request to https.
- Update a companyYou can update a single company using the intercom provisioned id.
- Update a contactYou can update an existing contact (ie.
- Update an articleYou can update the details of a single article by making a put request to https.
