Reteno

Reteno is a customer engagement platform for managing contacts, behavioral events, messaging campaigns, and omnichannel communications.

14 actionsAPI key

Connect Reteno

What your bot can do in Reteno

Looks up

  • Get Account BalanceReturn monetary balance, credit limit, currency, and remaining prepaid email and SMS quotas for the connected Reteno account.
  • Get Account InfoReturn the Reteno organization and API user associated with the connected account.
  • Get ContactReturn the full Reteno profile for one contact identified by its internal contact ID.
  • Get Contact Import StatusReturn the current state and resulting contact IDs for an asynchronous Reteno contact import started by Upsert Contacts.
  • List Address BooksReturn Reteno contact address books and their assigned field groups and fields.
  • List Contact FieldsList custom contact fields, their field IDs and keys, data types, allowed values, and validation metadata.
  • List Contact MessagesReturn one page of a contact's email, SMS, push, web push, or App Inbox message history for a required date range.
  • List ContactsList one bounded page of Reteno contacts.
  • List SegmentsSearch Reteno contact segments by name and return one bounded page with segment IDs and types.
  • List Subscription CategoriesList the organization's contact subscription categories and the keys used to manage communication preferences.
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  • List WorkflowsSearch Reteno automation workflows by name and return their IDs, status, and tags.

Takes action

  • Track EventSend one non-retractable backend event for an identified contact.
  • Upsert ContactCreate or update a Reteno contact in real time and return its Reteno contact ID.
  • Upsert ContactsCreate or update 1-3000 Reteno contacts asynchronously using one explicit deduplication strategy.

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