Helpdesk
HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently.
15 actionsAPI key
What your bot can do in Helpdesk
Takes action
- List AgentsList agents.
- List Canned ResponsesList canned responses.
- List ContactsList contacts.
- List Custom FieldsList all custom fields defined in the account.
- List Email DomainsList email domains configured for the account.
- List LicensesList all licenses for an account.
- List Reply AddressesRetrieve reply addresses.
- List RulesRetrieve a list of rules configured in the account.
- List SubscriptionsList subscriptions.
- List TeamsList all teams for the authenticated Helpdesk account.
Show 5 more
- List TicketsList tickets with cursor-based pagination.
- List Trusted EmailsRetrieve a list of trusted email addresses or domains.
- List ViewsList agent views.
- List WebhooksList all webhooks configured for events.
- View AgentRetrieve details of a specific agent (v1).
