Kommunicate
Kommunicate is a customer support platform for managing conversations, users, messages, and agent assignments across human and AI support workflows.
6 actionsAPI key
What your bot can do in Kommunicate
Looks up
- Get User DetailsReturn details for one or more specified Kommunicate user IDs.
Takes action
- Change Conversation AssigneeAssign one Kommunicate conversation to a human agent, changing live routing.
- Change Conversation StatusChange one Kommunicate conversation to open, closed, or spam.
- Create ConversationCreate a persistent Kommunicate conversation with the specified members.
- Send MessageImmediately send one plain-text message to a Kommunicate conversation as a specified user.
- Update User DetailsUpdate selected profile fields for one explicitly identified non-agent Kommunicate user.
