Plain
Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.
23 actionsAPI key
What your bot can do in Plain
Looks up
- Fetch CompanyFetch company details by id.
- Fetch IssuesFetch external issue links for a customer.
- Fetch TierFetch a tier by its id.
- Get Customer By EmailFetch customer details by email.
- Get Customer By IDRetrieve details of a specific customer by their unique id.
- Get CustomersFetch a list of customers.
- Get Thread By IDFetch details of a specific thread using its unique identifier.
- Get User By IDFetch user by id.
- List Customer GroupsList all customer groups.
- List ThreadsList all threads.
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- List ThreadsRetrieve a paginated list of threads.
- List TiersRetrieve a list of tiers with pagination.
Takes action
- Add Customer To GroupAdd a customer to one or more customer groups.
- Create CustomerCreate a customer.
- Create Customer GroupCreate a new customer group.
- Create ThreadCreate a new thread.
- Delete CustomerDelete a customer from the system.
- Delete UserDelete a user from the system.
- Remove Customer From GroupRemove a customer from one or more customer groups.
- Send MessageSend a new message within a thread.
- Update CompanyUpdate an existing company's details.
- Update ThreadUpdate a thread's title.
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- Upsert CustomerUpsert (create or update) a customer.