Plain

Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.

23 actionsAPI key

Connect Plain

What your bot can do in Plain

Looks up

  • Fetch CompanyFetch company details by id.
  • Fetch IssuesFetch external issue links for a customer.
  • Fetch TierFetch a tier by its id.
  • Get Customer By EmailFetch customer details by email.
  • Get Customer By IDRetrieve details of a specific customer by their unique id.
  • Get CustomersFetch a list of customers.
  • Get Thread By IDFetch details of a specific thread using its unique identifier.
  • Get User By IDFetch user by id.
  • List Customer GroupsList all customer groups.
  • List ThreadsList all threads.
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  • List ThreadsRetrieve a paginated list of threads.
  • List TiersRetrieve a list of tiers with pagination.

Takes action

  • Add Customer To GroupAdd a customer to one or more customer groups.
  • Create CustomerCreate a customer.
  • Create Customer GroupCreate a new customer group.
  • Create ThreadCreate a new thread.
  • Delete CustomerDelete a customer from the system.
  • Delete UserDelete a user from the system.
  • Remove Customer From GroupRemove a customer from one or more customer groups.
  • Send MessageSend a new message within a thread.
  • Update CompanyUpdate an existing company's details.
  • Update ThreadUpdate a thread's title.
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  • Upsert CustomerUpsert (create or update) a customer.

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