Supportbee
SupportBee is a web-based email support tool that helps businesses organize their customer support emails efficiently.
33 actionsAPI key
What your bot can do in Supportbee
Looks up
- Fetch EmailsRetrieve all forwarding email addresses for the company.
- Fetch SupportBee LabelsRetrieve all custom labels.
- Get Avg First Response Time ReportRetrieve average first response time data points.
- Get Replies Count ReportGet replies count data points over time.
- Get Tickets Count ReportGet ticket count data points over time.
- List Ticket CommentsList all comments for a ticket.
- List Ticket RepliesList all replies for a specific ticket.
- List TicketsList tickets.
- Search SupportBee TicketsSearch supportbee tickets.
- Fetch SnippetsFetch all saved snippets.
Show 4 more
- Fetch SupportBee Team by IDFetch a supportbee team by its id.
- Fetch SupportBee TeamsRetrieve all teams in the company.
- Show SupportBee User or Customer GroupRetrieve a user or customer group by id.
- Show Ticket ReplyFetch a specific reply for a supportbee ticket.
Takes action
- Archive SupportBee TicketArchive a supportbee ticket by its id.
- Assign Ticket to TeamAssign a ticket to a team.
- Create SupportBee TicketCreate a new support ticket.
- Create Ticket ReplyPost a reply to a ticket.
- Delete SupportBee TicketPermanently delete a trashed ticket.
- Mark SupportBee Ticket as AnsweredMark a ticket as answered.
- Mark SupportBee Ticket as SpamMark a supportbee ticket as spam.
- Trash SupportBee TicketTrash a supportbee ticket by its id.
- Unassign User From TicketUnassign the user from a ticket.
- Create RuleCreate a new routing or automation rule in supportbee.
Show 9 more
- Create SnippetCreate a reusable snippet for ticket responses.
- Create SupportBee UserCreate a new user in supportbee.
- Delete SnippetDelete a snippet by its id.
- Mark SupportBee Ticket as UnansweredMark a ticket as unanswered.
- Unarchive SupportBee TicketUnarchive a supportbee ticket by its id.
- Unassign Ticket from TeamUn-assign a ticket from its assigned team.
- Unmark SupportBee Ticket as SpamUnmark a supportbee ticket as spam.
- Untrash SupportBee TicketUntrash (restore) a supportbee ticket by its id.
- Update SupportBee UserUpdate supportbee user
